Atlanta, GA · Small businesses & professionals

Your technology. Under control.IT support, automation and web solutions.

Linux servers, Proxmox, business email, networks and technical support. Organized infrastructure and direct assistance so you can focus on your business.

Ricardo Salazar · computer engineer · 13 years, since 2013 · Riverdale, Georgia

  • 13 years of experience, since 2013
  • Direct contact, no intermediaries
  • No call center
  • Scope and cost agreed first

Choose where to start

Bear Tech mascot: a technician bear in a blue uniform pointing forward

Technologies we work with

  • Windows ServerActive Directory and Windows services
  • LinuxSecure, stable servers
  • DockerContainers and modern deployments
  • ProxmoxEnterprise virtualization
  • n8nWorkflow automation
  • pfSenseFirewall and secure access
  • Microsoft 365Cloud email and collaboration
  • Cloud BackupOff-site backups
13
Years of technical experience
6
Specialized services
8
Technologies we work with
3
Stages: assessment, implementation and support

Specialties

A solid foundation for your business.

Practical services, documented changes and a scope you understand before work begins.

Sample review

Infrastructure that is reviewed, not improvised.

This is what a typical monitoring, backup and security review looks like. The actual scope of each review is defined in your proposal.

monitoring infrastructure...

checking backups...

security scan completed

all systems operational

Illustrative example: not real client data and not the live status of any network.

What gets reviewed, depending on scope

  • MonitoringServers, services and alertsDepends on scope
  • BackupsScheduled copies and tested restoresDepends on scope
  • SecurityAccess, updates and network rulesDepends on scope
  • Cloud servicesEmail, Microsoft 365 and cloud backupsDepends on scope

Sample activity

How the work gets recorded.

A managed service leaves evidence: closed tickets, completed backups, active monitoring. This is an example of how it is presented.

Illustrative example

Illustrative example; it does not show real client information.

  • Ticket resolvedEmail access restored
  • Backup completedNightly copy verified
  • Monitoring activeServices online
  • Infrastructure onlineProxmox and network with no alerts
  • Server optimizedUpdates applied
  • AI workflow executedn8n automation completed

Common cases

Why Bear Tech?

Examples of how we address IT problems.

When IT disrupts work

Backups without restore tests

How Bear Tech helps

We test file and system restores in an isolated environment and document what was recovered and how long it took.

What you can verify: You’ll know what was recovered and how long the test took.

Ask about this problem
Slow servers or unsupported hypervisors

How Bear Tech helps

We diagnose bottlenecks, tune KVM/LXC resources and plan Proxmox VE migrations. We assess high availability based on your infrastructure.

What you can verify: You’ll know which bottlenecks to address and which changes to prioritize.

Ask about this problem
Risk of data loss from ransomware or failures

How Bear Tech helps

We segment networks with pfSense and design isolated or immutable backups based on your risk and infrastructure.

What you can verify: You can review which access is allowed and which data the backups cover.

Ask about this problem
Slow, disconnected manual processes

How Bear Tech helps

We connect applications and automate tasks with n8n and custom scripts, with alerts when a workflow fails.

What you can verify: You can test which steps run automatically and how failures are reported.

Ask about this problem
Unstable network

How Bear Tech helps

We inspect cabling, Wi-Fi coverage and network equipment to identify disruptions and verify stability after changes.

What you can verify: You can compare coverage and connection stability before and after the changes.

Ask about this problem
Pending email migration

How Bear Tech helps

We plan migrations to iRedMail or assess a cloud provider. We verify mailboxes and schedule the cutover to minimize disruption.

What you can verify: You’ll have a mailbox checklist and send-and-receive tests to validate the cutover.

Ask about this problem

Technology solutions

Technology that works for your business.

At Bear Tech we turn technology problems into practical solutions.

We design and improve business websites, modernize servers with Linux and Proxmox, and put in place infrastructure that fits each business.

The goal is to help you work more efficiently, strengthen your digital presence and keep your systems running.

Explore our services

The person behind Bear Tech

Talk to the person who does the work.

I am Ricardo Salazar, a computer engineer, with 13 years of experience, since 2013, in systems, networks and technology infrastructure.

I have administered business environments, migrated Windows Server services to Linux and Proxmox, and built solutions for real company needs.

At Bear Tech you speak directly with the person who reviews your problem, designs the solution and takes part in putting it in place.

No intermediaries. Direct, personal technical attention.

Let’s talk about your project

Selected work

IT infrastructure experience

Prior professional experience

Legacy service migration to Proxmox VE

As the IT lead, I migrated services from Windows Server 2003, MDaemon and CCProxy.

The new Proxmox and Linux infrastructure hosted iRedMail, DNS and proxy services, with a pfSense firewall.

Ask about a similar case

Web projects

From assessment to operations

A clear process.

One-off work, implementation or ongoing support. The proposal defines deliverables, cost and availability, with no unlimited-support promises.

Bear Tech mascot working at a desk
  1. 01

    Assessment & priorities

    Understand what you have, what fails and what needs attention first.

    • Initial inventory and needs
    • Risks and dependencies
    • Proposal with scope and cost
    Request an assessment
  2. 02

    Project implementation

    Migrations, servers, email or networks with a defined work plan.

    • Approved changes and agreed backup
    • Work window and validation
    • Documentation and access handover
    Discuss a project
  3. 03

    Ongoing support

    Maintenance and assistance with agreed devices, hours and response.

    • One-off or monthly support
    • Change records and follow-up
    • Visits subject to availability
    Ask about support

Frequently asked questions

Before we start.

What businesses do you support?

Mainly small businesses and professionals. Scope depends on devices, users and services, with a focus on businesses with 6–30 employees.

Do you work with Microsoft 365 or Google Workspace?

My primary email experience is with iRedMail and migrations. Projects involving Microsoft 365, Exchange or Google Workspace require a feasibility and scope assessment before I commit.

Do you offer 24/7 support?

Service is scheduled by appointment and subject to availability. Response times and work windows are set out in each proposal.

How are remote assessments and on-site visits arranged?

We can start with a remote assessment. If an on-site visit is needed, we confirm coverage, availability and cost before scheduling.

How is work quoted?

We first review the issue and its dependencies. Scope, cost, parts, licenses and travel are confirmed before work starts.

Do you also support home computers?

Yes, depending on the issue and availability. Bear Tech focuses on business support and infrastructure; home Windows, hardware and connectivity inquiries are also welcome.

Let’s discuss your infrastructure

Ricardo Salazar replies himself.

Direct support from Ricardo Salazar, computer engineer.

13 years, since 2013, helping businesses and organizations keep their technology under control.

  • For support, servers, email, networks, automation or web
  • Scope, cost and availability before work starts
  • A reply to the email you provide

Work you can open: Radio Estación Cuba (opens in a new tab)Armonía Natural MX (opens in a new tab)

An inquiry does not purchase a service. Scope and cost are agreed before work starts.

Tell me about your case

We reply to the email you provide. Sending an inquiry does not purchase a service.

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Tell me the problem or goal and how many devices or users are involved.

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