Service terms

Version: November 9, 2026.

Inquiry and engagement

Website information describes potential services. An inquiry does not purchase a service. Work begins after agreement on scope, cost, payment, availability and authorization.

Scope and costs

Proposals specify tasks and deliverables. Licenses, parts, third-party services, travel and out-of-scope changes are identified and quoted as appropriate. Unlimited or 24/7 support is not offered unless explicitly agreed.

Access and backups

Customers must be authorized to manage the systems and devices and provide access through an agreed channel. Backups and work windows are agreed before changes that risk data loss or interruption. Data recovery and elimination of all downtime are not guaranteed.

Providers and outcomes

External services depend on their providers. Limitations, acceptance criteria, revisions, rescheduling and cancellation terms are detailed in the proposal. Google rankings and specific commercial outcomes are not promised. These terms do not exclude rights that applicable law does not allow to be excluded.